Why mayday Pro?
User Manual
Most consumers either lost their appliance’s user manuals over time or never received them from the installers. Wasting lots of trees for printed user manuals, no one keeps? Mayday pro is a game-changer. There is no need to keep the user manuals or even print them in the first place. Whenever consumers need them, they can easily get access to the latest version by tapping their phone on the tag located on the appliances.
Troubleshooting
Appliance manufacturers’ customer service personnel spend most of their time troubleshooting simple problems consumers face with their appliances. These types of troubleshooting can be easily covered by mayday pro. Consumers can troubleshoot their appliances using an interactive, step-by-step, troubledshooting guide provided by mayday pro tag. Using this technology, manufacturers can cover all of their calls using fewer customer services.
Accessories
Consumers spend lots of time finding the right accessories and spare parts for their appliances, especially on the internet. There are many counterfeit parts on the market. How do manufacturers help their customers to find the right accessories and spare parts? On the other hand, many accessories like a filter should be purchased and installed at a specific time. How do manufacturers remind their customers? Mayday pro accurately reminds and helps consumers to purchase and authenticate the right accessories at the right time from the right party.
After-sales service
One of the most challenging and stressful experiences for consumers is to find the right, honest, and fair serviceman once they need it. There are many listings on the internet; which one is better? Which one is specialized in servicing the specific appliance model? Do they have the right part on their truck once they visit the consumers? Using the mayday pro tag, consumers easily call for help just by pressing the “mayday” button on their phone. The serviceman in the area, specializing in servicing the appliance, will be connected to the consumer. At the same time, the serviceman will receive information on the appliance model and problem.