mayday
  • Home
  • Why
  • Contact Us
  • Menu Menu

1
2
3
4

Unboxing Experience

Many customers return an item due to a lack of a clear installation guideline, unboxing videos, or a quick start guide.  We are enhancing the customer’s first hands-on experience with a brand they have never experienced

Quick Start Guide

Customers get access to the latest and greatest quick-start guide in an easy step-by-step format

Installation Video

Dynamic access to in-house and 3rd party unboxing and installation videos for a frictionless onboarding experience

App Download

Helping customers download the product App based on their OS system without using multiple QR codes

Consumer Engagement

Most brands suffer a lower number of product registration. We help brands to identify more people who own their products and engage those owners regardless of their location, language, and time zone and keep the communication open through the entire product life cycle

Registration

Frictionless registration process to better identify and locate products and owners

Survey

Automatically sending customized surveys to registered customers through the entire product life cycle

Personalized Communication

Customized user experience based on the user’s role, location, and language

Digital After-sales

One of the most challenging and stressful experiences for consumers is to find the serviceman once they need it. Using mayday Pro™, consumers quickly call for help by pressing the “mayday” button on their phone

User Manual

Customers get access to the latest and greatest user manual in an easy-to-read format

AI-Based DIY Troubleshooting

Helping customers to troubleshoot and fix easy-to-fix problems themselves instead of calling the customer support

Service

Easily locate available service team near the product and dispatch if needed without calling customer support lines

The technician will be instantly notified of a new request in their servicing area. The mayday artificial intelligence system compares their skillset with active requests. By scanning the tag, they will be notified of the previous maintenance history of the appliance

History

Access to the device maintenance history, technician notes, and part replacement

Restricted Contents

Access to restricted technical manuals and step-by-step troubleshooting guidelines

First Time Fix

Easily fixing the problem by using the AI-based technical troubleshooting guideline and part suggestion

Direct-to-Consumer Sales

Consumers spend lots of time finding the right accessories and spare parts for their appliances, especially on the internet. There are many counterfeit parts on the market. mayday Pro™ helps brands sell directly to product owners through their preferred channel

Accessories and Parts

Helps consumers purchase and authenticate the right accessories at the right time from the right channel

New Purchase

  • Suggests new models based on available space to install the appliance

WE HELP HOME APPLIANCE BRANDS SERVICE COMPANIES PROPERTY MANAGERS

APPLIANCE BRANDS
EXCEPTIONAL EXPERIENCE FOR THOSE WHO OWN THEIR PRODUCTS
  • Increase volume of identified owners

    By offering a frictionless registration process

  • Increase value for brands and owners

    by resolving friction points across all stages of the ownership lifecycle

  • Increase accessories Sales

    By offering an easy way to order accessories and parts

Demo
SERVICE COMPANIES
UNIQUE CUSTOMER ENGAGEMENT AND RETENTION IN THEIR SERVICING AREA
  • Increase New and Repeating Customers

    By referring more qualified customers to them

  • Increase First-Time Fix

    By offering them exclusive AI-based troubleshooting materials

  • Lower Truck Inventory

    By suggesting potential problems and required parts

Demo
MULTI-FAMILY PROPERTIES
LOWERING THEIR COST AND PROVIDE THE BEST IN CLASS EXPERIENCE FOR THEIR TENANTS
  • Increase Appliance lifetime

    By providing on-demand user manuals

  • Increase value for Owners and Tenants

    by offering easy AI-Based Interactive self-troubleshooting

  • Increase Tenants Satisfaction

    by offering easy access to services

Demo

Let’s connect to learn more

© Copyright - mayday Pro
Scroll to top
  • Home
  • Why
  • Contact Us