50%
40%
Decreased Service Calls
70%
Increased Accessories Sales
1
2
3
4
Consumer Engagement
Most brands suffer a lower number of product registration. We help brands to identify more people who own their products and engage those owners regardless of their location, language, and time zone and keep the communication open through the entire product life cycle
Registration
Frictionless registration process to better identify and locate products and owners
Survey
Automatically sending customized surveys to registered customers through the entire product life cycle
Personalized Communication
Customized user experience based on the user’s role, location, and language
Digital After-sales
One of the most challenging and stressful experiences for consumers is to find the serviceman once they need it. Using mayday Pro™, consumers quickly call for help by pressing the “mayday” button on their phone
User Manual
Customers get access to the latest and greatest user manual in an easy-to-read format
AI-Based DIY Troubleshooting
Helping customers to troubleshoot and fix easy-to-fix problems themselves instead of calling the customer support
Service
Easily locate available service team near the product and dispatch if needed without calling customer support lines
Direct-to-Consumer Sales
Consumers spend lots of time finding the right accessories and spare parts for their appliances, especially on the internet. There are many counterfeit parts on the market. mayday Pro™ helps brands sell directly to product owners through their preferred channel
Accessories and Parts
Helps consumers purchase and authenticate the right accessories at the right time from the right channel
New Purchase
Suggests new models based on available space to install the appliance