1
2
3
Technician Assistant (CoPilot)
Mayday’s BlackBox AI-based technician assistant is a game-changer for technicians and service companies. We understand that not every technician starts as a seasoned pro, and that’s why we’ve developed this cutting-edge tool. Our AI-powered assistant is here to empower you, whether you’re a junior technician or an experienced pro. It’s like having a seasoned mentor by your side, guiding you through every step of the service process. With Mayday, your first-time fix rate will skyrocket, saving you time and boosting customer satisfaction. Say goodbye to guesswork and hello to precision.
Non-Intrusive Analysis
Mayday’s BlackBox is a groundbreaking appliance diagnostic solution with a focus on non-intrusive technology. This state-of-the-art system employs a network of non-intrusive sensors, eliminating the need for complex installations or intrusive wiring. It’s designed to be a hassle-free addition to any appliance, making it easily accessible for technicians and appliance owners alike. This innovative approach simplifies diagnostics, streamlining the technician’s job while offering appliance owners a cost-effective and efficient solution for appliance maintenance.
Continuous monitoring
The Mayday BlackBox doesn’t stop at just non-intrusive diagnostics; it offers continuous monitoring and predictive capabilities. Using patent-pending AI analysis, the BlackBox can predict potential failures or issues with your appliances. When it identifies a problem on the horizon, it instantly sends a secure message via the Verizon NB-IoT cellular network to the technicians and service companies. This proactive approach not only reduces downtime but also prevents unexpected breakdowns, ensuring appliances stay in peak condition.